In this section we will talk about the casino's rewards programme or VIP club (if it has one). It is essential to know the characteristics and conditions of each rewards club, as well as how it works, before starting to join it. Therefore, in this section we will explain how to participate in the casino's rewards programme, the levels and structure of the programme and also the rewards and advantages that come with being part of the club. In short, the VIP club is one of the services that is part of the history and evolution of casinos. So, we are looking for operators that maintain this special treatment for their customers in some way. A casino's customer service team is of great importance, as they have to be friendly and responsive. Otherwise they will not be able to offer a quality service to their customers. In this section we will assess the customer service of each casino, with special emphasis on the contact methods offered (email, telephone, help chat, etc.). On the other hand, an attentive and qualified support team can significantly improve a casino's rating. In this last section, we conclude by outlining the main features of each casino sites not on gamstop, such as its licence, the providers it uses and the bonuses and promotions it offers. In addition, we also make a small assessment in which we highlight their strengths and weaknesses to offer a broader view of the portal analysed. In this way, we remind you of the advantages and disadvantages of betting on the platform in question so that you can decide whether or not you want to play at that casino.